IMPORTANT: I only recommend using our recycling program if your buckle is still in excellent condition. If your hardware is returned to me and I do not feel that it is in good enough condition to re-use, I will be in contact with you. In the event your hardware is not in good enough condition to re-use, we do ask that you pay the full price of a new collar to replace the hardware.
Here at Four Black Paws, we know you work hard so your dog can play hard. We also appreciate the value of the dollar. That is why we offer our Recycling Program. Whether your dog has outgrown their current Four Black Paws collar or they have simply loved it to death, the hardware attached to the collar will most certainly outlast the body of the collar. The perk of recycling? You'll receive 20% off a brand new collar!
Here is how the program works (please note that ONLY Four Black Paws collars are eligible for the recycling program; we will not accept collars purchased from another company). Recycling discount cannot be stacked with any other specials or offers. Recycling is only for buckles, d-rings, o-rings and snap hooks - recycling DOES NOT include name plates (a new name plate will need to be purchased if you collar includes a name plate):
1. Fill out the online form below and press "submit". Please note, when choosing a new collar, biothane collar hardware must be used for a new biothane collar and a side release buckle collar must be used for a new side release buckle collar. Collars will be made in the same width as the old collar hardware.
2. Mail your collar back to us through the USPS (United States Postal Service - do not ship through UPS or FedEx) within a week of submitting your form.
Please ensure the collar/hardware is clean and free from dirt, debris and dog hair. You are welcome to send the entire collar back (please wash the collar first) and I can deconstruct it for you.
Please be sure to include the full name you entered on your form on a note on the inside of your package and mail to:
**we recommend shipping with tracking! If incorrect postage is put on the package coming back to us, resulting in us needing to pay the difference in order to receive the package, this additional cost will be passed on to you.
3. Once we receive your collar, we will send you an invoice for the cost of a new collar to be made (plus shipping back to you). We will make it into a brand new collar with the hardware from your old collar. Please allow our normal processing time of 2 to 3 weeks (from date of payment) for your collar to be created.
**Additional coupon codes, discounts or rewards cannot be used to purchase a recycled collar. Sale section and close out section collars are not eligible for additional discount off for recycled collar hardware program (I.e. additional 20% off for recycled hardware does NOT apply on sale/close out collars - you’ll receive the sale/close out price instead of receiving the discount).